Job Description
Service Management Coordinator (Service Delivery)
Location: central London (Hybrid, 2 days onsite)
Rate: £183 per day (Umbrella)
Duration: 6 months
Overview
We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits at the heart of service delivery, acting as a key link between internal stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience.
If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast-paced environment managing escalations and driving service improvements-this could be the perfect opportunity.
Key Responsibilities
Lead and participate in monthly stakeholder and vendor review meetings, analysing KPIs, trends, and service performance.
Drive continuous service improvement initiatives, identifying gaps and tracking ...
Location: central London (Hybrid, 2 days onsite)
Rate: £183 per day (Umbrella)
Duration: 6 months
Overview
We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits at the heart of service delivery, acting as a key link between internal stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience.
If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast-paced environment managing escalations and driving service improvements-this could be the perfect opportunity.
Key Responsibilities
Lead and participate in monthly stakeholder and vendor review meetings, analysing KPIs, trends, and service performance.
Drive continuous service improvement initiatives, identifying gaps and tracking ...