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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum of 7 years of experience in a service management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle customer complaints and resolve issues.
- Strong understanding of service operations and best practices.
Responsibilities
Delivering Results
- Ensures proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives.
- Manages Accounts Receivables to meet or exceed the goals of the department.
- Meet sales budget.
- Submit to C1 a labor utilization report, rework, customer satisfaction, and response time.
Planning
- Formulates strategic plans in order to meet sales targets.
- Performs project monitoring from conceptuali...