Job Description
Job title: Service Manager Assistant
Type of employment: Full-time
Shift Schedule: TBD
High-level summary
- Support day-to-day plumbing service operations by coordinating customer communication, job intake, technician schedules, dispatching, invoices, collections support, vendor coordination, and parts ordering.
- This role is ideal for someone prompt, organized, curious, ambitious, and service-oriented who can keep jobs moving by communicating clearly with customers, field technicians, property managers, vendors, and the Service Manager.
- The person in this role will help ensure service requests are properly captured, scheduled, dispatched, billed, and followed through—while keeping job details, costs, timecards, invoices, and customer updates accurate and timely.