Job Description
We’re Hiring: Service Manager (MIE) – AWS / DevOps Environment
📍 Location: London (Hybrid – 40% onsite / 2 days per week)
📍 Flexibility may be considered for candidates based in Leeds, Edinburgh, or Aberdeen
📅 Contract Duration: 12 Months
We are seeking an experienced Service Manager (MIE) to support a critical AWS-focused environment within a fast-paced DevOps delivery landscape.
This role is ideal for someone with strong service management expertise who can balance operational stability with ongoing delivery and DevOps maturity initiatives.
🔹 Key Experience Required
• Strong experience in Service Management disciplines across development and in-service lifecycle
• Proven supplier and vendor management experience within commercial framework agreements
• Experience managing incidents, problems, escalations, and operational remediation
• Strong stakeholder management and cross-functional collaboration skills
• Experience working within Dev...