Job Description
Ecowize is looking for a skilled and competent Service Manager to join the Pest Control and Hygiene team in Cape Town. The purpose of this role is to provide technical support and leadership to all service colleagues within the division and ensure that the highest quality of customer service is provided
The Service Manager will ensure that all services are planned and completed in line with the client agreements signed and that all service colleagues have the correct equipment, PPE, and consumables to complete the services.
High-level Objectives:
- Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure customer satisfaction and quality in service delivery.
- Financial Focus on managing Business Development, profitability of branch by ensuring efficiencies and asset management. Expenses are to be within budget, reported accurately and timeously. Ensure continuous ...