Job Description
Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a
Service Manager - Portuguese and Spanish Speaking
Your role in a nutshell:
To play a crucial role in ensuring that assigned customers are satisfied with the services the company provides to them. To take accountability for remotely managing multiple Enterprise or Local Market customer accounts across numerous global regions and technical solutions, ensuring that contracted services are properly delivered from a technical perspective and are meeting all operational requirements during in-life support. To work closely with different teams in order to provide an outstanding managed service to customers. To manage third parties (internal and external) on behalf of the supported customers.
What you’ll do: