💼 Full-Time Position

Service Manager

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Truck Country
📍 Wausau, Wisconsin, United States
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Location
Wausau, United States
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Posted
June 19, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Lead the Shop. Drive Performance. Build the Team.

Truck Country, a division of McCoy Group, is looking for a Service Manager to take full ownership of our service department operations. This is a high-impact leadership role responsible for driving profitability, technician performance, customer satisfaction, and team development.


If you thrive in a fast-paced dealership or fleet environment and know how to balance people leadership with operational results—this is your next move.

What You’ll Do

  • Lead and develop a team of Shop Foremen, Service Advisors, and Diesel Technicians
  • Drive shop performance, maintaining 96%+ technician efficiency and minimizing comebacks
  • Partner with leadership to execute business plans and grow service department revenue
  • Build and maintain strong customer relationships, including resolving concerns and generating new business
  • Collaborate with recruiting to attract and re...