Job Description
Tools & Technologies
- ServiceNow SAM Module
- ServiceNow Discovery, SML, NDS
- SCCM, Intune
- SaaS license management integrations
About the Team & Impact
You’ll work with Administration Services and IT stakeholders to deliver a fully operational SAM solution integrated with existing ServiceNow components. Your work will improve visibility, reduce audit risk, and optimize software costs.
Responsibilities
- Configure and deploy ServiceNow SAM module, including integrations
- Define workflows and reporting requirements with stakeholders
- Establish processes for software discovery, normalization, and lifecycle management
- Integrate SAM with CMDB and procurement systems
- Implement KPIs, dashboards, and compliance tracking
- Deliver training and knowledge transfer for internal teams
- Document SAM processe...