Job Description
Job Summary:
The Service Administrator plays a key role in supporting the daily operations of the Service Department by managing administrative tasks, ensuring timely documentation, coordinating customer service activities, and maintaining accurate service records. This position ensures a smooth workflow between customers, service advisors, technicians, and management, contributing to overall customer satisfaction and operational efficiency.
Key Responsibilities:
- Administrative Support:
- Prepare and manage service-related documents, reports, invoices, and repair orders.
- Maintain updated records of all service transactions in compliance with company standards.
- Customer Coordination:
- Assist customers regarding service appointments, status updates, and inquiries.
- Coordinate with Service Advisors and Technicians to ensure accurate and t...