Job Description
Service Operations Coordinator (Heybridge Site, Full time)
Why join Rolls‑Royce? At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls‑Royce, you'll have the opportunity to work on world‑class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high‑performance culture.
What you will be doing:
- Deliver excellent customer service, managing day‑to‑day enquiries relating to orders, products, returns, and services;
- Process and fulfil customer orders, including quotations, sales/work orders, acknowledgements, and ERP system updates;
- Build strong relationships with customers, internal teams, suppliers and service partners to ensure customer needs are met;