Job Description
Job Overview
Business Segment: Group Functions
Location: ZA, undefined, Johannesburg, 5 Simmonds Street
To manage and take ownership of the Managed Services Provider for Standard Bank, ensuring Specific End User Services (SEUS) quality is maintained, continuously improved and that the SEUS support the achievement of individual employee and Business unit goals, focusing on the overall Employee Experience. Lead Standard Bank permanent resources to provide certain SEUS. Provide thought leadership and strategic insight to employees and Business Units in the context of owned specific End User Services.
Qualifications
- First Degree in Information Technology
- ITIL V4 Foundation Certification
- 5-7 Years in a stakeholder manager position within the IT space, experience in managing technical service providers and ensuring alignment of the overall business outcomes from the respective service providers ensuring alignment to Group strat...