💼 Full-Time Position

Service Reliability Engineer

🏢
ThoughtWorks
📍 Singapore, Singapore, Singapore
📍
Location
Singapore, Singapore
📅
Posted
June 21, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job responsibilities

  • You will provide operational support for large-scale distributed environments and debug production issues across services and stack levels.

  • You will quickly diagnose and resolve issues to minimize downtime and impact to users.

  • You will do troubleshooting and investigation across databases, web services and applications.

  • You will handle production incidents, managing incident communication with clients and help in drafting RCA documents.

  • You will respond and communicate over incidents (incident management).

  • You will monitor and ensure that technical/business expectations of deliverables are consistently met on projects.

  • You will share ideas with appropriate team members, stakeholders and leaders to facilitate further discussion and exploration.

  • You will ensure the development and maintenance of positive relationships with internal peers and other colleagues, ...