Job Description
About the Role
We are looking for Customer Happiness Agents to join our offices in Athens, Lisbon, and Madrid. Provide top-level service, solve issues, and work in a multicultural team. Full relocation package included..
In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. Youll be trained to deliver excellent service and become part of a friendly, multicultural team.
Responsibilities
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Handle customer inquiries via phone, email, and live chat in a professional and timely manner
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Provide clear and effective solutions to technical or service-related issues
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Support customers with account setup, billing, orders, or product use
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Document and update customer records in the system
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Collaborate with colleagues and supervisors to...