Job Description
We are looking for a talented Service Supervisor to join our team specializing in Service for Cummins, Inc. in Albany, GA.
**In this role, you will make an impact in the following ways:**
+ **Supervise Technicians** : Oversee Service Technicians and/or Service Team Leaders, coordinate their schedules, communicate repair plans, and monitor productivity and repair quality.
+ **Provide Coaching and Feedback** : Offer guidance and feedback to Service Technicians and Team Leaders, conduct performance reviews, and support their professional growth.
+ **First-Level Support** : Assist Service Technicians with initial support needs and escalate technical issues when necessary.
+ **Manage Service Logistics** : Ensure efficient use of materials, equipment, and personnel while maintaining safety and quality standards.
+ **Develop and Review Quotes** : Create and verify quotes for accuracy before communicating with customers and provide updates on repair status an...
**In this role, you will make an impact in the following ways:**
+ **Supervise Technicians** : Oversee Service Technicians and/or Service Team Leaders, coordinate their schedules, communicate repair plans, and monitor productivity and repair quality.
+ **Provide Coaching and Feedback** : Offer guidance and feedback to Service Technicians and Team Leaders, conduct performance reviews, and support their professional growth.
+ **First-Level Support** : Assist Service Technicians with initial support needs and escalate technical issues when necessary.
+ **Manage Service Logistics** : Ensure efficient use of materials, equipment, and personnel while maintaining safety and quality standards.
+ **Develop and Review Quotes** : Create and verify quotes for accuracy before communicating with customers and provide updates on repair status an...