Job Description
As a Service Team Manager – Cooling, you will build and lead high‑performing field service teams across Norway and Sweden. You will ensure safe, on‑time, high‑quality delivery for our customers, drive customer satisfaction and growth, and bring structure and planning excellence to a visible, scaling function within our business. What you’ll be doing Own delivery & planning: Build the plan, schedule resources, manage backlog/utilization, and deliver services on time, on budget, and to SLA. Lead & grow the teams: Hire, coach, and develop two country teams; establish clear goals, routines, and ways of working. Customer success & growth: Elevate satisfaction, identify opportunities, and partner with Sales to scope upgrades, retrofits, and services. Cooling focus: Coordinate solutions for air & liquid cooling; collaborate with specialists; ensure commissioning quality and robust RCA/problem‑solving. Lifecycle & quality: Embed best practices in preventive/condition‑based maintenance, documen...