Job Description
Duties and Responsibilities
. Carries out inspections, repairs and servicing as assigned by the Service Manager.
. Provide after sales customer service including customer contact, repair evaluations, safety, replacement parts and documentation.
. Address and troubleshoot client's problems e.g. breakdowns, onsite or remotely.
. Service and repair onsite independently with minimal supervision.
. Communicate and liaise with clients.
. Travel locally and overseas to clients' requested sites at short notice on boats or helicopters.
. Prepare service reports and records all information and findings gathered while carrying out the task on/offsite.
. Records time spent with brief description of work carried out on a day to day basis as well on the standard Service Engineer Time Sheet.
. Ensure that all documents are signed and copy kept for invoicing purposes.
. Attend train...