Service / workshop / aftersales manager

Our client a high volume Dealership requires the services of a Workshop Service Manager for the Gauteng area.

The successful candidate must have experience in the below: At least 5 years experience as a Workshop / Service Manager with a reputable brand at dealership level. Strong Customer-Facing Skills Skilled atmarketing andaccounting. Must bebusiness-oriented personality Strong Written and Verbal Communication Knowledge of factory standards and audits Creative Problem-Solving Technical / Mechanicalaptitude Strong knowledge of workshop Duties Oversee service team, auto service staff, and vehicle repair processes to deliver a positive service experience and maintain profitability Ensure delivery of customers vehicles on time Coach team members on ways to drive service sales, beneficial training program options, and customer service tactics Work with the service advisor to ensure proactive resolution of all customer compl...