Job Description
Location: Auburn Hills, MI
Job Description
- Collaborate with engineering teams to author process sheets for aftersales service parts and accessories
- Develop standardized processes for authoring and publishing instruction process sheets
- Create step-by-step instructions for dealers and customers on service and installation procedures
- Conduct labor time studies for part installation and service tasks
- Perform part installations on vehicles to validate fitment and support cross-functional teams
- Facilitate vehicles for engineering team use as required
- Support and maintain vehicle fleet and parts storage for installation and validation activities
- Work with CAD teams to identify clearance issues in 3D/2D and document findings
- Produce line art from 3D CAD models to illustrate installation steps
- Manage service procedures and documentation retent...