Job Description
Job title : Service Now Architect
Permanent.
Experience: 10+
Locations : Pune, Chennai & Indore (Hybrid) & North Indian candidates (Remote)
What will your role look like:
● Lead the architecture, design, and implementation of enterprise solutions on the ServiceNow Expert Platform.
● Drive end-to-end solution design across Customer Service Management (CSM), IT Service Management (ITSM), and IT Operations Management (ITOM).
● Architect scalable integrations between ServiceNow and external enterprise systems using REST/SOAP APIs, IntegrationHub, and MID Servers.
● Provide technical leadership for custom development, including Script Includes, Business Rules, Flow Designer, and ServiceNow application development.
● Design modern user experiences using UI Builder and the ServiceNow Next Experience framework.
● Define platform architecture sta...