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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
About the role
- Understand the customer environment for the Business processes and IT processes
- Work with the customers (Business and IT stakeholders) to understand their requirements and needs (Stated and Unstated/Hygiene)
- Brainstorm with the customer and bring out the requirements beneficial to them considering the following:
- the current needs and roadmap of the customer Business and IT and
- the current capabilities and roadmap (to the published level) of the ServiceNow platform
- Be responsible for the design and architecture for the new implementation and development of ServiceNow applications - as suitable to the business and IT based on the baseline requirements
- Be responsible for the design and architecture for Maintenance and enhancement of existing ServiceNow applications
- Consider the Security and Audit compliance as aligned with the agreed standards/customer policy
- Provide guidan...