Job Description
Job Title: ServiceNow Business Analyst Experience: 8+ Years Location: Delhi/ Mumbai/ Chennai/ Bengaluru/ Hyderabad/ Kolkotta Work From Office (5 Days a Week) Notice Period: Immediate to Short Notice Preferred Job Summary We are seeking an experienced ServiceNow Business Analyst with strong expertise in ServiceNow ITSM processes and business analysis. The ideal candidate will work closely with business stakeholders, process owners, and technical teams to gather requirements, analyze business needs, design process improvements, and support ServiceNow implementation and enhancement projects. The candidate should possess excellent stakeholder management skills and a strong understanding of ServiceNow platform capabilities. Key Responsibilities Collaborate with business stakeholders to gather, analyze, and document functional and technical requirements. Conduct workshops, interviews, and requirement elicitation sessions to understand business processes and objectives. Perform process mappi...