💼 Full-Time Position

ServiceNow Business Analyst (CSM or SPM)

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tangspac professional services
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
June 06, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join a high-impact transformation programme shaping citizen services through innovative ServiceNow solutions. This is a rare opportunity to drive strategic consulting, business analysis, and platform delivery across major public sector initiatives. Key Responsibilities Lead requirements workshops using design thinking methods, translating business challenges into scalable ServiceNow platform solutions. Drive CSM or SPM implementation projects, managing analysis, configuration, integrations, testing, and deployment successfully. Partner with stakeholders and technical teams to develop roadmaps that improve citizen services through digital transformation initiatives. Produce user stories, impact assessments, specifications, and governance documentation to support agile, product-centric delivery models. Ensure solutions align with architectural standards, SG Tech Stack requirements, compliance expectations, and operational readiness.
Job Requirements Minimum 5 years of experience deliv...