💼 Full-Time Position

ServiceNow Business Analyst

🏢
Tata Consultancy Services
📍 região geográfica intermediária de são paulo, são paulo, Brazil
📍
Location
região geográfica intermediária de são paulo, Brazil
📅
Posted
June 26, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are looking for a ServiceNow Business Analyst , who wants to learn and transform his career.

In this role you will

  • Collaborate with business stakeholders to gather, analyze, and document detailed business requirements for ServiceNow projects.
  • Evaluate current business processes to identify opportunities for enhancement and automation through ServiceNow.
  • Partner with technical teams to design ServiceNow solutions that meet business needs and adhere to best practices.
  • Assist in the configuration and customization of ServiceNow modules to align with business requirements.
  • Develop test plans, conduct testing, and validate ServiceNow functionalities to ensure they meet business and technical objectives.
  • Provide training and support to end users, ensuring effective utilization of ServiceNow applications and features.
  • Maintain comprehensive documentation including requirements, process flows, c...