💼 Full-Time Position

ServiceNow Business Analyst :: Washington, DC (REMOTE)

🏢
ARK Solutions, Inc.
📍 Washington Highlands, District of Columbia, United States
📍
Location
Washington Highlands, District of Columbia, United States
📅
Posted
May 16, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

ServiceNow Business Analyst - Washington, DC (REMOTE)

Contract Duration: 8+ months



Seeking a skilled ServiceNow Business Analyst with strong understanding of the ServiceNow platform and the ability to work effectively with both technical and non-technical stakeholders.



Must-Have Skills:




  • Experience with the ServiceNow platform, specifically in HRSD, ITSM, WSD, or GRC modules.

  • Excellent communication skills for diverse audiences.

  • Proficiency in eliciting, analyzing, and documenting business and functional requirements for ServiceNow.

  • Experience in facilitating discovery workshops, stakeholder interviews, and product backlog grooming.

  • Ability to facilitate requirements gathering sessions and create user stories.

  • Experience in creating functional specifications, wireframes, process maps, and supporting UAT.

  • Ability to translate busines...