💼 Full-Time Position

ServiceNow Business Analyst:: Washington, DC (REMOTE)

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Ark Solutions
📍 Washington, District of Columbia, United States
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Location
Washington, United States
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Posted
June 07, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description


ServiceNow Business Analyst - Washington, DC (REMOTE)

Contract Duration: + months

Seeking a skilled ServiceNow Business Analyst with strong understanding of the ServiceNow platform and the ability to work effectively with both technical and non-technical stakeholders.

Must-Have Skills:

  • Experience with the ServiceNow platform, specifically in HRSD, ITSM, WSD, or GRC modules.
  • Excellent communication skills for diverse audiences.
  • Proficiency in eliciting, analyzing, and documenting business and functional requirements for ServiceNow.
  • Experience in facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
  • Ability to facilitate requirements gathering sessions and create user stories.
  • Experience in creating functional specifications, wireframes, process maps, and supporting UAT.
  • Ability to translate business requirements into ServiceNow configuration and development nee...