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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description:
Job Title: ServiceNow CSM Developer
Key Responsibilities
Design, configure, and customize ServiceNow CSM modules including:Case Management, Agent Workspace, Account & Contact Management, Entitlements, and Service Contracts.Develop custom CSM applications, components, and scoped apps to meet business requirements.Create and maintain integrations with CRM, ERP, and other third-party systems using REST/SOAP APIs, IntegrationHub, Web Services, and MID Server.Build and automate customer workflows using Flow Designer, Business Rules, and Scripting.Develop and maintain UI pages, client scripts, UI actions, UI policies, and Script Includes.Enhance and customize Service Portal / Customer Portal experiences for end users.Collaborate with business analysts, architects, and stakeholders to translate business needs into technical solutions....