Job Description
WHO WE ARE:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.
accenture.com .
THE WORK: As a ServiceNow CSM consultant, you will be a part of Agile development team and perform hands on technical development work. The role will be based in Wellington with hybrid working opportunity.
+ Be a Subject Matter Expert on Customer Service and Portal best practices + Responsible for guiding the clients through their implementation and maximizing expertise + Manage project implementation and oversee technical architectural design + Drive engagement for client and team to ensure client success + Provide quality assurance on all deliverables HERE'S WHAT YOU’LL NEED: + Certified System Administrator (CSA) + Certified Implementation Specialist – Customer Service Management + At least one other ServiceNow certification + Projects may require security clearanc...
accenture.com .
THE WORK: As a ServiceNow CSM consultant, you will be a part of Agile development team and perform hands on technical development work. The role will be based in Wellington with hybrid working opportunity.
+ Be a Subject Matter Expert on Customer Service and Portal best practices + Responsible for guiding the clients through their implementation and maximizing expertise + Manage project implementation and oversee technical architectural design + Drive engagement for client and team to ensure client success + Provide quality assurance on all deliverables HERE'S WHAT YOU’LL NEED: + Certified System Administrator (CSA) + Certified Implementation Specialist – Customer Service Management + At least one other ServiceNow certification + Projects may require security clearanc...