💼 Full-Time Position

ServiceNow Developer - CSM

🏢
KPMG Philippines
📍 Makati, National Capital Region, Philippines
📍
Location
Makati, Philippines
📅
Posted
May 30, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description: ServiceNow - CSM

Job Summary

The Senior Consultant leads end-to-end ServiceNow solution delivery across GRC/IRM, SecOps/TPRM, CSM, HRSD, ITOM, ITAM, and CMDB, including AI-powered capabilities such as Virtual Agent, Now Assist, and Predictive Intelligence. The role includes functional leadership, solution design, advanced configuration, and guiding junior consultants.


Role Responsibilities

  • Lead configuration and delivery of multi-module ServiceNow solutions, including GRC/IRM, SecOps, CSM, HRSD, ITOM/Discovery, ITAM, and CMDB.
  • Facilitate workshops to gather requirements and define solution designs.
  • Prepare detailed configuration documentation, process flows, and design specifications.
  • Build enterprise automations and workflows using Flow Designer and Workflow Editor.
  • Implement AI capabilities including Virtual Agent, Now Assist, Predictive...