Job Description
Summary
As a ServiceNow Administrator/Developer, you will be responsible for building, supporting, and continuously improving our ServiceNow platform to meet the evolving needs of PointClickCare. You'll combine hands‑on administration with creative development—configuring workflows, designing integrations, and delivering features that make it easier for every team across the company to get things done. This is a collaborative, high‑impact role that sits at the intersection of technology and people.
Responsibilities
- Platform Administration & Development – Serve as a primary owner of the ServiceNow platform's day‑to‑day health, handling break‑fix resolution, feature implementations, patch management, upgrades, and ongoing compliance monitoring. Develop and configure platform components including Business Rules, Client Scripts, Script Includes, UI Actions, UI Pages, and ACLs. Build custom applications and automate processes using Flow Designer flows...