Job Description
Create impactful ServiceNow solutions that strengthen government services and improve how citizens interact with Singapore's public sector. We are looking for a ServiceNow Developer to support digital transformation initiatives for Singapore government agencies. This role involves designing and enhancing ServiceNow solutions to improve service delivery, streamline operations, and support enterprise-wide adoption of the ServiceNow platform. Responsibilities: - Develop and maintain applications across ITSM, ITOM, CSM, and App Engine - Build and configure Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer, and automation workflows - Design and develop custom applications and Service Portal widgets - Perform integrations using REST APIs, SOAP, MID Server, and connectors - Maintain and enhance CMDB, Service Catalog, workflows, and request fulfilment processes - Prepare technical documentation and design artefacts - Support testing (SIT/UAT), troubleshoot...