Job Description
Role Summary
The ServiceNow Developer is responsible for designing, developing, and supporting ServiceNow solutions across ITSM and related modules.
This role requires strong hands-on development skills, the ability to translate requirements into technical solutions, and collaboration with architects and senior developers to deliver scalable and maintainable implementations.
Roles & Responsibilities
Development & Configuration
- Perform hands-on development using:
- Business Rules, Script Includes, UI Policies, Client Scripts
- Flow Designer, IntegrationHub, Service Catalog, Workflows
- Configure and customize ITSM modules (Incident, Problem, Change, Request)
- Develop solutions aligned with OOTB-first and best practice approach
- Support data loads, transformations, and basic data validation
Solution Design & Delivery
- T...