💼 Full-Time Position

ServiceNow Experience Architect

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Apex Systems
📍 Juno Beach, Florida, United States
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Location
Juno Beach, United States
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Posted
June 10, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job#: 3023431

Job Description:

Human-Centered Design (HCD) Contractor — Updated with ServiceNow Requirements

Location: NextEra Energy, Juno Beach Office

Contract Type: 6 months

Department: IT

About the Role

We’re looking for a Human-Centered Design (HCD) Experience Architect who blends strategic vision with hands-on execution — with a strong focus on ServiceNow portal design. You’ll help shape where our digital experiences are headed (roadmaps, strategic research, stakeholder alignment) while also driving the practical work that makes them delightful and usable (research synthesis, usability testing, design reviews).

A key part of this role will be partnering with IT and platform teams to define, improve, and optimize ServiceNow portal experiences, ensuring they are intuitive, efficient, and aligned with both user needs and business goals.

You’ll collaborate closely with business...