Job Description
Job Details About the Role We are looking for an expert in the Infrastructure / ServiceNow space to work for one of our government clients. Are you a highly organised ServiceNow professional who enjoys bringing structure, clarity and process improvement to complex operational environments? We’re looking for a technical advisor to play a critical role supporting Infrastructure request management, governance workflows, and ServiceNow administration within a large and complex environment. This is a fantastic opportunity for someone who thrives on process optimisation, stakeholder coordination, workflow improvement, and operational governance. What you’ll be Doing You’ll act as the central coordination point for Infrastructure requests, ensuring requests are effectively managed, tracked, documented, and progressed through the appropriate governance and approval pathways. Key responsibilities Include Managing daily operations and triage activities within the ServiceNow Infrastru...