💼 Full-Time Position

ServiceNow ITSM Analyst (HRSD Functional and Technical Advisor)

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Macpower Digital Assets Edge Private Limited
📍 Houston, Texas, United States
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Location
Houston, Texas, United States
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Posted
May 13, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Position Overview: We are seeking an experienced HRSD Functional and Technical Advisor to provide strategic guidance and technical expertise in HR Service Delivery (HRSD). The ideal candidate will have extensive experience in HRSD solutions, offering both functional and technical advisory support to optimize HR processes and systems.

Key Responsibilities:


  • Serve as a subject matter expert (SME) for HRSD, providing functional and technical guidance.

  • Design, implement, and optimize HRSD solutions to enhance business efficiency.

  • Collaborate with stakeholders to understand business needs and translate them into system requirements.

  • Ensure best practices in HRSD processes, configurations, and integrations.

  • Troubleshoot and resolve HRSD-related technical and functional issues.