Job Description
Role Overview
We are looking for an experienced ServiceNow Platform Specialist to manage and support the ServiceNow platform across production and non-production environments.
This role will focus on platform administration, user support, performance optimization, and governance , ensuring a stable, secure, and scalable ServiceNow ecosystem. You will act as a key liaison between users and technical teams while driving platform health and continuous improvement.
Key Responsibilities
Platform Administration & Operations
- Manage day-to-day ServiceNow platform operations across environments
- Ensure platform stability, performance, security, and availability
- Perform system administration , including configurations, form updates, workflows, and UI policies
- Handle user management, roles, groups, and ACLs