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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description
- Automation of routine tasks through ServiceNow, including design, creation and administration of key components such as:
- Forms
- Workflows
- Catalog Items
- Metrics
- Service Level Agreements
- Reports
- Dashboards
- Complete job responsibilities utilizing predefined release and change management processes
- Contribute to continuous improvement of processes, standards, policies, working methods, and tools
- Deliver a positive and value-added experience to clients in every interaction
- Load, transform and maintain data interfaces between ServiceNow and other systems
- Monitor logs, performance and overall health of ServiceNow instances
- On‑time, on‑budget delivery of responsibilities (PM)
- Other duties as assigned
- Provide guidance and training of system usage to clients and end users
- Relentless pursuit of quality and compl...