Job Description
Position Overview
Key Responsibilities
Client Support & Operations
MetroSys is seeking a motivated and technically skilled Services Engineer II – Network to support and deliver networking solutions across a diverse client base. This role is adecuado for an engineer with strong foundational networking experience who thrives in client-facing environments and enjoys working across multiple technologies and customer environments. The engineer will be responsible for day-to-day support, troubleshooting, and implementation of network infrastructure, while also contributing to project delivery and continuous improvement initiatives.
Key Responsibilities
Client Support & Operations
- Provide ongoing support and configuration for client network environments, including routers, switches, and firewalls.
- Monitor network health using alerting and monitoring tools, proactively identifying and resolving issues.
- Troubleshoot and resolve routing, switching, and firewall-r...