Job Description
Services Sales Specialist - Arabic Speaker
This role is onsite and expects the primary work location to be an HPE office.
Responsibilities
- Develops customer/partner relationships; understands their needs, offers essential support services and advice, and monitors satisfaction.
- Manages support services renewals, conversions, and upsells for an assigned set of smaller, less complex installed base accounts, acting efficiently to meet the assigned order target.
- Uses basic account and renewal planning techniques and basic analysis of contractual support data to provide relevant renewal quotes to customers and channel partners.
- Owns simple end-to-end renewal cycles, from renewal planning and customer engagement to negotiating prices and successfully closing deals.
- May seek support for new selling situations.
- Contributes to services upsell by identifying opportunities within their accounts to replace instal...