Job Description
- Provide advanced (L2/L3) operational support for Azure cloudinfrastructure and related services.
- Act as an escalation point for complex incidents, performing rootcause analysis and implementing permanent fixes.
- Monitor and maintain production environments using enterprisemonitoring and alerting tools.
- Respond to and resolve incidents, service requests, and alerts withindefined SLAs, ensuring minimal downtime.
- Troubleshoot and optimize Azure services, including Virtual Machines,Storage Accounts, Virtual Networks, Network Security Groups, Load Balancers,Azure Backup, Azure Monitor, and Log Analytics.
- Lead and manage patching activities for Windows and Linuxenvironments, ensuring compliance and minimal disruption.
- Perform and oversee routine operational tasks such as system healthchecks, service restarts, backup validation, and configuration audits.
- Support and implement change, release, and maintenance activitiesfollowing ITIL best practices.
- Mai...
- Act as an escalation point for complex incidents, performing rootcause analysis and implementing permanent fixes.
- Monitor and maintain production environments using enterprisemonitoring and alerting tools.
- Respond to and resolve incidents, service requests, and alerts withindefined SLAs, ensuring minimal downtime.
- Troubleshoot and optimize Azure services, including Virtual Machines,Storage Accounts, Virtual Networks, Network Security Groups, Load Balancers,Azure Backup, Azure Monitor, and Log Analytics.
- Lead and manage patching activities for Windows and Linuxenvironments, ensuring compliance and minimal disruption.
- Perform and oversee routine operational tasks such as system healthchecks, service restarts, backup validation, and configuration audits.
- Support and implement change, release, and maintenance activitiesfollowing ITIL best practices.
- Mai...