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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities:
1. Staff Supervision:
- Lead and motivate the team during shifts, ensuring that all employees perform their roles effectively.
- Assign tasks to team members and ensure they are completed efficiently and to company standards.
- Provide guidance, coaching, and feedback to team members to enhance their performance.
- Assist with staff training, ensuring new employees are properly oriented and existing employees follow operational procedures.
2. Customer Service:
- Ensure that customers receive fast, friendly, and accurate service at all times.
- Handle customer complaints and concerns in a professional manner, striving to resolve issues quickly to ensure customer satisfaction.
- Monitor the dining area to ensure cleanliness and that customers’ needs are being met.
- Assist with taking ...