💼 Full-Time Position

Shift Manager

🏢
SET Consulting
📍 cape town, western cape, South-Africa
📍
Location
cape town, South-Africa
📅
Posted
May 28, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Functional Responsibilities

  • Shift outcome achieves customer contractual services levels.
  • Monitor and enforce procedural compliance for employees, and ensure corrective action is taken for all non-conformances on shift.
  • Continuous improvements for shift actively pursued. Hold staff on shift to account.
  • Shift plan includes staffing and equipment according to volume and timing. Report on Shift outcome (Plan vs. Actual)
  • Consistently disciplined and trained staff on shift. Schedule and conduct / Hold staff meetings.
  • Ensure that all staff is trained accordingly and certified.
  • Resolve staff issues and queries promptly.
  • Decisions taken guided by company values / values into account.
  • Employees are constantly reminded of values.
  • Responsible for shift planning by planning shifts in advance.
  • Ensures accurate recording of staff time and attendance.
  • Communicate plan...