Shift Manager, ITIL & Incident Response Leader

A global technology services firm in Singapore seeks an experienced Shift Manager. This role involves overseeing incident management, logistics planning, and team supervision. The ideal candidate has at least 2 years of application support experience and management skills, with a solid understanding of ITIL processes. Applicants must be able to work in shifts to provide 24/7 support. The firm promotes a dynamic learning environment and encourages teamwork to achieve goals.
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