Job Description
The Shift Manager (SM) supports the Restaurant
General Manager (RGM) in managing the operations during assigned shifts,
driving key performance outcomes related to sales, profitability, guest service
and people. The Shift Manager helps the shift run smoothly by taking care of
their restaurant teams and guests and delivering operational excellence.
As a Shift Manager, there are multiple
levels of responsibility and development. Progression through these levels is
based on demonstrated skills, experience, and operational knowledge. All levels
require full certification in the position (completion of
Shift Leader (SL) training path and ServSafe certification).
All
levels of Shift Managers, regardless of their level, are responsible for the
following key duties<...