Job Description
Job Description
The ideal Shoe Care Specialist candidate is an owner at heart; they are motivated, results oriented and committed to providing outstanding customer service.
A day in the life…
+ Perform and complete Shoe Care tasks according to Nordstrom guidelines and service standards
+ Ensure the shine stand is organized and ready to deliver on customer expectations
+ Shine shoes; provide consultation on care of shoes and minor repair on shoes
+ Utilize store technology to answer phones, check out customers and properly record customer information.
+ Meet department and individual productivity goals
+ Communicate supply needs in a timely manner to manager
+ Maintain accurate records of shoe care transactions and record tips daily
+ May flex into other shoe stock and cleaning tasks when needed
You own this if you have…
+ Basic math, organization, a...
The ideal Shoe Care Specialist candidate is an owner at heart; they are motivated, results oriented and committed to providing outstanding customer service.
A day in the life…
+ Perform and complete Shoe Care tasks according to Nordstrom guidelines and service standards
+ Ensure the shine stand is organized and ready to deliver on customer expectations
+ Shine shoes; provide consultation on care of shoes and minor repair on shoes
+ Utilize store technology to answer phones, check out customers and properly record customer information.
+ Meet department and individual productivity goals
+ Communicate supply needs in a timely manner to manager
+ Maintain accurate records of shoe care transactions and record tips daily
+ May flex into other shoe stock and cleaning tasks when needed
You own this if you have…
+ Basic math, organization, a...