Job Description
The Role
We are looking for a passionate and driven Shop Manager to join our Bristol team. In this role, you will oversee the day-to-day running of the shop, acting as the face of the HHB brand and ensuring every customer experience is exceptional. You will lead and motivate the team, maintain high standards of customer service, merchandising, and product knowledge, and help drive sales while showcasing our bread, cakes, and coffee with pride.
Hours:Full time - 37.5 hours - 5 days a week
Key responsibilities:
Drive shop performance by increasing operating profit and meeting sales and wastage targets.
Lead, motivate and coach the team to deliver excellent customer service and maintain strong merchandising standards in line with the brand.
Manage staffing and team development, including rotas, recruitment, training and performance reviews.