Job Description
The Shop Manager is responsible for assisting in the planning and direction of the day-to-day operations of the store’s shared values, standards, policies and procedure. Partners with Shop Manager to ensure overall management of the store, staff, merchandise and customer service.
Customer Service
- Stresses importance of building a local clientele
- Assist associates with various customer service issues
- Ongoing improvement and support of all aspects related to clientling
Staff Development
- Ongoing performance management to ensure goals are consistently being met
- Demonstrates leadership and leads by example.
- Assists in implementation and execution of the store’s strategic business plans
Operations
- Assist in developing store as according to brand’s overall objectives
- Partner with Shop Manager to carry out buying office directives to ensure proper merc...