Job Description
About Bird Chime
Bird Chime is a product company. We build and run our own Shopify app, Bird Pickup Delivery. Bird is used by 7,000+ merchants in 60+ countries to schedule store pickups and local deliveries, and holds a 5.0 rating on the Shopify App Store. We are a small, remote team, building since 2022. Our merchants are real local shops: florists, bakeries, grocers, and cafes.
About the role
You'll be the first point of contact for our merchants. You'll assist them over email, live chat, and phone, help them integrate Bird with their Shopify theme, configure it to their store's requirements, and troubleshoot issues, collaborating with the internal team to resolve them quickly and satisfactorily.
This is a full-time remote role for a Shopify Developer with working knowledge of HTML, CSS, Java Script, and Liquid.
Qualifications
Excellent verbal and written communication skills Strong product support, customer support, and technical...