Job Description
Job Description
Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.
Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.
Collaborate with Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.
Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization.
Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trust technical advisor and proactively identifying integration opportunities and performance improvements.
Exercise independent judgment in diagnosing and resolving complex f...