Job Description
Our Client, a Retail Cosmetics company, is looking for a Site Operations Analyst I for their Remote location. Responsibilities:
+ Monitor and support daily operations of digital platforms
+ Identify, triage, and resolve technical and operational issues in a timely manner
+ Partner with IT and business teams to escalate and track incidents to resolution
+ Assist in testing, validation, and deployment of new features and enhancements
+ Maintain documentation for processes, workflows, and system changes
+ Support execution of digital initiatives such as personalization
+ Analyze basic performance metrics and user feedback to identify improvement opportunities
+ Ensure data accuracy and system integrity across digital platforms
+ Provide support for cross-functional teams and stakeholders
+ Support Senior Digital Operations Analysts as needed
+ Daily Monitoring & Operations
+ Monitor and support daily operations of digital platforms
+ Identify, triage, and resolve technical and operational issues in a timely manner
+ Partner with IT and business teams to escalate and track incidents to resolution
+ Assist in testing, validation, and deployment of new features and enhancements
+ Maintain documentation for processes, workflows, and system changes
+ Support execution of digital initiatives such as personalization
+ Analyze basic performance metrics and user feedback to identify improvement opportunities
+ Ensure data accuracy and system integrity across digital platforms
+ Provide support for cross-functional teams and stakeholders
+ Support Senior Digital Operations Analysts as needed
+ Daily Monitoring & Operations