Job Description
Role Overview:
We are hiring an experienced SRE leader to manage a global Incident Management team and drive operational excellence for this engagement. The role involves leading teams, handling complex incidents, and improving overall incident response strategy.
Key Responsibilities:
Lead and mentor a
team of SRE engineers (Level 7 ICs)
Own
end-to-end incident management operations
across regions
Establish and drive
incident response processes and governance
Ensure effective
16x7 delivery model across geographies
Act as escalation point for
critical incidents and stakeholder communication
Drive continuous improvements in
MTTM and operational efficiency
Lead
process enhancements, SOP creation, and knowledge transfer planning
Required Skills:
Strong experience in
SRE / Incident Management leadership
Proven ability to manage
high-impact, complex incidents
Excel...
We are hiring an experienced SRE leader to manage a global Incident Management team and drive operational excellence for this engagement. The role involves leading teams, handling complex incidents, and improving overall incident response strategy.
Key Responsibilities:
Lead and mentor a
team of SRE engineers (Level 7 ICs)
Own
end-to-end incident management operations
across regions
Establish and drive
incident response processes and governance
Ensure effective
16x7 delivery model across geographies
Act as escalation point for
critical incidents and stakeholder communication
Drive continuous improvements in
MTTM and operational efficiency
Lead
process enhancements, SOP creation, and knowledge transfer planning
Required Skills:
Strong experience in
SRE / Incident Management leadership
Proven ability to manage
high-impact, complex incidents
Excel...